Finding senior living isn't just about finding a community. There are conversations to have, needs to understand, options to explore, tours to coordinate, paperwork to gather and an entire transition to prepare for.
Altera helps guide and coordinate the process from beginning to end — and stays connected after move-in.
Personalized senior living placement guidance at no cost to families.
From the first conversation to move-in day — we're right there with you.
It starts with a conversation.
We'll sit down with you — by phone or in person when appropriate — to learn what's changing, what you're concerned about and what your family needs.
We want to understand the person, not just the situation.
We may talk about:
Current living situation • Care concerns • Lifestyle & preferences • Location • Budget • Family priorities • Timeline
No preparation required. Come as you are.
The Altera Journey
01 — LET'S TALK
Discovery Call or Visit↓
02 — UNDERSTANDING THEIR NEEDS
Assessment & Personalized SearchNext, we gather the information needed to better understand your loved one's needs and what types of senior living options may be appropriate.
Depending on the situation, this may include reviewing available information, discussing care needs with the family and coordinating with communities as they complete their own required assessments.
From there, we help narrow the search.
Not every community is right for every person — and that's the point.
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Now we do the legwork.
We help explore communities that may align with your loved one's needs, preferences, desired location, budget and other priorities.
We can help:
Research potential communities
Gather information about services and amenities
Ask about current availability
Communicate relevant needs with communities
Narrow down options worth exploring
Instead of handing you an overwhelming list, we help make the search manageable.
03 — FINDING THE RIGHT OPTIONS
Research, Availability & Community Matching↓
04 — TOURING TOGETHER
See It. Feel It. Ask the Questions.Once we've narrowed the options, we help coordinate community tours.
And whenever possible, we'll be there in person with you.
We'll help you prepare questions, keep track of what you're learning and think through how each option aligns with what's important to your loved one and family.
The decision is always yours.
Our job is to help you feel informed and supported while making it.
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Once your family chooses a community, there's usually a moment of relief...
...followed by:
“Okay. Now what do we have to do?”
That's when Altera shifts from helping with the search to helping coordinate the transition.
We connect with the community to understand their next steps, timelines and admission requirements and help your family keep track of what's needed.
05 — YOU FOUND THE ONE
Decision & Next Steps↓
This is often where families realize just how many moving pieces there are.
Depending on the community and your loved one's situation, there may be:
Admissions paperwork
Physician forms
Medication information
Medical documentation
Community assessments
Required appointments
Move-in requirements
Signatures & family paperwork
Altera helps your family understand what may be needed and helps coordinate communication between the people involved.
When appropriate and with necessary authorization, we can assist with communication involving healthcare providers and the senior living community to help keep requested information moving.
You shouldn't have to be the project manager for your loved one's move.
06 — GETTING MOVE-IN READY
Admissions, Paperwork & Coordination↓
While admissions are moving forward, there's still the actual move to think about.
We help your family keep track of final next steps and, when another service is needed, can help connect you with local resources for things like:
Moving • Downsizing • Senior Real Estate • Transportation • Home Care • Other Transition Needs
Our role is to help connect the pieces — so you're not left wondering who to call next.
07 — PREPARING FOR THE MOVE
Bringing the Pieces Together↓
This is the day everything has been leading toward.
We stay connected through the transition and help support coordination surrounding move-in as appropriate.
Because after weeks of decisions, phone calls and paperwork, this day should be about your loved one beginning their next chapter — not you worrying about what you forgot.
From “Where do we even start?” to “Welcome home.”
08 — MOVE-IN DAY
Welcome Home.↓
Moving into senior living is a major transition, and settling in takes time.
After move-in, we follow up.
We want to know how your loved one is adjusting, how your family is feeling and whether another resource or connection may be helpful.
Because to us, a successful placement isn't simply getting someone moved in.
It's helping a family feel supported through what comes next.
09 — WE CHECK BACK IN
Our Relationship Doesn't Have to End at the Door.You don't need to be at Step One.
Maybe you're just starting to wonder if Mom needs more support.
Maybe you've already toured three communities.
Maybe you've chosen a community and are staring at a stack of admission paperwork.
Wherever you are in the process, tell us what's going on.
We'll help determine where we may be able to step in.
FIND THE RIGHT FIT →
Senior living placement guidance at no cost to families.